Operational Support Service
		WebMethods, WebSphere, EAI, XML, EDI
		Microsoft Office 97/2000 (Word, Excel, PowerPoint, FrontPage, Access)
		Microsoft Project 2000 + Team Manager
		Microsoft Visio 2000
		Rational Rose, UML, Visual Architect
		IBM Gentran, COGNOS & Harbinger Studio
		Windows NT 4.0/2000 Server
		QA Run, PVCS