Develop and managed program management office
		Manage high-profile customer projects; provision, mentor & guide project team
		Engage, scope, estimate, plan, provision, execute & deliver custom projects
		Implement complex methodologies, standards and business processes
		Liaison between customer, sponsors, executives and project team
		Serve on governance committees, engagement teams, sales groups
		Respond to RFP, create budgets, develop statements of work (EWP)
		Create business cases, develop technology model & generated proposed solutions
		Identify risks, create mitigation plans, develop resolutions plans
		Conduct SOX compliance reviews and prepare organizational assessments
		Conduct status meetings, present financial reports and moderate disputes
		Managed vendors, suppliers and third-party resources/contractors
		Managed international customers and develop remote support infrastructure
		Conduct triage sessions and prioritize project activities (for Agile and SCRUM groups)
		Gather requirements, conduct technical reviews & create project deliverables
		Create use cases, acceptance tests, develop metrics & analyze performance logs
		Develop prototypes, proof-of-concepts & conduct heuristic reviews
		Designed & developed on-line ASP.NET version of TrialWorks solutions
		Developed Blackberry Edition for TrialWorks enabling roaming and on-line access to case data
		Created customized TrialWorks database administration tools to manage users, backups, documentation, relink cases and perform extensive analytics reporting
		Ensure deliverables, verify solutions, close-out projects & manage project quality
		Manage out-sourced projects, contracts & ensure integrated performance
		Develop complete solution sets, toolkits, ETL applications, third-party interfaces
		Created case management interface to CaseLaw document portfolio
		Migrate customer installations, acquisitions and buyouts with custom applications & tools
		Built ETL applications to extract case data from ACT
		Designed & created accounting interface to QuickBooks, TimeSlips & Amicus
		Created MS Exchange filestore recovery tool to re-install Exchange services
		Migrate legacy applications into DOT.NET web service and applications
		Develop prototypes, test harness, integration programs, transformation procedures
		Build, integrate & configure customer network, database and file servers