Develop & managed program management & project integration office
Engage, scope, estimate, plan, provision, execute & deliver custom projects
Manage high-profile customer projects; provision, mentor & guide project team
Implement complex methodologies, standards and business processes
Liaison between customer, sponsors, executives and project team
Serve on governance committees, engagement teams, technical sales groups
Respond to RFP, create budgets, develop statements of work (EWP)
  Create business cases, develop technology model & generated architectural solutions
Identify risks, create mitigation plans, develop resolutions plans
Built content management system (CMS) based e-commerce solution designed to enable users to subscribe published restaurant savings
Principal architect for savings merchandising, consumer subscription, franchisee account management, business intelligence, behavioral based concierge analytics & trading partner collaboration services
Conduct status meetings, present financial reports and moderate disputes
Developed master data management (MDM) to enable franchisees to manage assets and administer programs interactively
Interview, provision and staff functional teams to service customer projects
Developed import engines to support complex marketing solutions with products, services and scheduled publications
Created ETL/SSIS services to load trading partner data to automate savings publications
Designed & developed intelligent franchise centric marketing campaign solutions to support regional based restaurant markets with integrated accounting applications
Developed business intelligence applications to track marketing activities to provide research analytics that drives future campaigns
Integrated operations, CMS and internal systems with MS NAV/Dynamics & CRM applications
Conduct status meetings, present financial reports and moderate disputes
Managed vendors, suppliers and third-party resources/contractors
Developed third-party API, web parts & integration portals to enable direct access to publication services
Managed international customers and develop remote support infrastructure
Conduct triage sessions and prioritize project activities (for Agile and SCRUM groups)
Gather requirements, conduct technical reviews & create project deliverables
Create use cases, acceptance tests, develop metrics & analyze performance logs
Develop prototypes, proof-of-concepts & conduct heuristic reviews
Build multi-media storage, distribution & streaming portals
Ensure deliverables, verify solutions, close-out projects & manage project quality
Manage out-sourced projects, contracts & ensure integrated performance
Developed vendor access portals to enable CMS management, account administration and marketing campaign management services
Built consumer centric custom marketing solutions involving merchandising, e-commerce and advertising components
Develop complete solution sets, toolkits, ETL applications, third-party interfaces
Develop prototypes, test harness, integration programs, transformation procedures
Integrate & configure customer network, database, file servers & virtual machines